Scoring Scale Profile

A Scoring Scale is an index that scores a customer based on all their activities and attributes within a common area such as membership, events, or community.

Any or all of these Scales can be rolled up into the overall A-Score scale, which generates the customer's A-Score. Scales that roll up into a parent scale such as the A-Score scale are called Composite Scales.

The Scoring Scale Profile describes the details of each Scoring Scale record, including the following child forms:

• Scoring Weights
• Aggregate Scoring Weight
• Composite Scales
• Parent Scales of which this Scale is a Composite Scale
• Open Scheduled Tasks
• Completed/Inactive Scheduled Tasks